Terms &
Conditions
Learn about the terms that apply when using our website, shopping online, and interacting with Higher Up Smoke Shop.
Agreement Between Our Users & Us
higherupsmoke.com is operated by Amo Bros Investments LLC, doing business as Higher Up Smoke Shop. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
This website is an e-commerce site offering nicotine, disposable vapes, Delta 8 products, accessories, and smoking-related products.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through the site.
Electronic Communications
By visiting this site, placing an order, creating an account, or contacting us electronically, you consent to receive communications from Higher Up Smoke Shop electronically.
Your Account
You are responsible for maintaining the confidentiality of your account, password, and device access. You agree to accept responsibility for all activity that occurs under your account.
Higher Up Smoke Shop reserves the right to refuse service, terminate accounts, cancel orders, or remove content at our discretion.
Age Restriction Disclaimer
You must be of legal age in your jurisdiction to purchase tobacco, vape, hemp, smoking-related, or age-restricted products from Higher Up Smoke Shop.
Age verification may be required before processing or shipping any order. If we determine that you do not meet the legal age requirement, your order may be canceled.
- You must provide accurate information during checkout and verification.
- False information may result in canceled orders or denied service.
- You are responsible for complying with local, state, and federal laws.
- Underage purchase attempts are strictly prohibited.
Shipping, Cancellation & Refund Policy
Shipping
Please allow 2–3 business days for normal processing times and an additional 3–5 business days during high-volume periods. Business days are Monday–Friday.
Standard shipping typically takes an additional 5–7 business days. Carrier delays after shipment are outside of our control.
Customer Notes Disclaimer
We welcome customer notes during checkout, but some requests may not be feasible due to safety, inventory, or logistics.
Refund / Return Policy
Due to the nature of our products, primarily smoking-related, we do not offer refunds or returns. If a product is out of stock, we may contact you to discuss alternatives. Once an order has shipped, it is not eligible for a refund.
Email System
Customers will receive order and tracking updates by email. If tracking shows delivered, Higher Up Smoke Shop is not liable for undelivered, lost, or stolen package claims.
Please carefully review your cart before completing your order. Once an order has been placed, it cannot be canceled or altered.
Third-Party Links & Services
Our website may contain links to third-party websites or services. Higher Up Smoke Shop is not responsible for the content, policies, or practices of any third-party site.
Some services used on this website may be delivered by third-party providers such as payment processors, email providers, analytics tools, or shipping services.
Prohibited Use & Intellectual Property
You may not use this website for any unlawful or prohibited purpose. You may not attempt to damage, disable, overload, reverse engineer, or interfere with the website or its services.
All website content, including text, graphics, logos, images, and software, is the property of Higher Up Smoke Shop or its suppliers and is protected by applicable laws.
Indemnification
You agree to indemnify, defend, and hold harmless Higher Up Smoke Shop, its officers, directors, employees, agents, and partners from any claims, losses, liabilities, damages, or expenses related to your use of the site, violation of these terms, violation of laws, chargebacks, disputes, refund claims, or non-compliance.
Arbitration & Class Action Waiver
Any dispute related to these Terms and Conditions may be resolved through final and binding arbitration. Class arbitration, class actions, representative actions, and collective proceedings are not permitted.
Liability Disclaimer
The information, products, and services on this website are provided “as is” without warranty of any kind. Higher Up Smoke Shop is not liable for indirect, incidental, special, consequential, or punitive damages related to use of this site.
Termination & Changes
Higher Up Smoke Shop reserves the right to terminate access to the site or services at any time. We may update these Terms and Conditions at our discretion, and the latest version will supersede prior versions.
Effective as of May 26, 2023